Insurans & Pembayaran

Di sini untuk Anda,
Setiap Langkah

At OncoCare Singapore, we want you to feel fully supported throughout your care journey.

Our team will assist you with insurance claims, payment options, and financial arrangements to help ensure a smooth and transparent experience. We work closely with our hospital partners and major insurers to make every step as seamless as possible.

Integrated Shield Plan Insurance Panel

  • AIA: HealthShield Gold Max
  • Great Eastern: Great SupremeHealth
  • HSBC: HSBC Life Shield
  • Income: Enhanced IncomeShield
  • Prudential: Prushield
  • Singlife: Singlife Shield
  • Raffles Health Insurance: Raffles Shield
  • CIGNA International Corporation
  • Aetna Inc.
  • Kumpulan Penjagaan Kesihatan Fullerton
  • HENNER-GMC
  • SOS antarabangsa
  • MSH China
  • Kini Kesihatan Antarabangsa
  • Prestige International Inc.
  • Seven Corners Inc.
  • The British United Provident Association Limited (BUPA)
  • PT. Bantuan Global & Penjagaan Kesihatan
  • Bantuan Seluruh Asia (AAA)
  • Pegangan Bantuan Europ
  • PT. Medilink Digital Medika
  • Liberty Insurance
  • Generali

Kebimbangan Pesakit Terhadap Perkara Insurans

We are an accredited cancer centre for claims through MediSave, MediShield, and Integrated Shield Plans.

MediSave

Medisave ialah skim simpanan perubatan nasional yang membantu individu mengetepikan sebahagian daripada pendapatan mereka ke dalam Akaun Medisave mereka untuk memenuhi keperluan peribadi atau keluarga terdekat masa depan mereka, pembedahan harian dan perbelanjaan pesakit luar tertentu. Ahli keluarga terdekat juga boleh menggunakan Akaun Medisave mereka untuk membantu dalam membayar bil perubatan untuk pesakit.

Kehidupan MediShield

MediShield Life, pelan insurans kesihatan asas, membantu membayar bil hospital yang besar dan rawatan pesakit luar yang mahal, seperti dialisis, radioterapi dan kemoterapi untuk kanser.

Pelan Perisai Bersepadu

Ramai rakyat Singapura telah memilih untuk meningkatkan perlindungan asas penjagaan kesihatan mereka dengan memperoleh polisi insurans perubatan swasta bersepadu, yang biasanya dikenali sebagai Pelan Perisai Bersepadu, untuk menerima rawatan perubatan. Pelan Perisai Bersepadu, yang diluluskan oleh Medisave, ialah sejenis pelan insurans perubatan yang menyediakan faedah tambahan sebagai tambahan kepada yang ditawarkan oleh MediShield.

Pelan Insurans Antarabangsa

If you have an international insurance plan that covers you globally, please contact your insurer to obtain information on your medical coverage. With a Letter of Guarantee, or credit arrangement with OncoCare, direct billing arrangements can be made with the insurer. This gives you the comfort of cashless treatment or you may only need to make payments for deductibles, co-payments and non-covered fees.

The international insurance plans include the following, but not limited to:

Jika pembekal insurans anda tidak disenaraikan di sini, sila hubungi kami melalui e-mel di enquires@oncocare.sg, dan kami akan menguruskan pengaturan yang diperlukan.

Bayar Sendiri

For enquiries, please send medical reports to our appointment team at enquiries@oncocare.sg.

Pelan rawatan & kos biasanya dibincangkan selepas doktor kami berjumpa pesakit di Singapura dan menganggarkan tahap kecergasannya.

We accept cash in Singapore dollars, credit cards, and bank transfer TT for treatment. Upon request, we will provide letters & instructions for bank transfer.

Kementerian Kesihatan Singapura telah memperkenalkan Senarai Ubat Kanser (CDL) untuk menjadikan rawatan kanser dan premium insurans lebih berpatutan dalam jangka masa panjang.

Bermula dari 1 September 2022, hanya rawatan pada CDL akan dilindungi oleh MediShield Life dan MediSave. CDL termasuk ubat-ubatan yang dipasangkan dengan petunjuk klinikal tertentu, bentuk dos dan kekuatan yang mana ubat-ubatan boleh diberikan. Rawatan terbukti secara klinikal memenuhi piawaian keselamatan, kualiti dan keberkesanan yang diperlukan yang ditetapkan oleh Penguasa Sains Kesihatan Singapura (HSA), manakala rawatan kos efektif memberikan manfaat klinikal yang berkadar dengan kosnya.

Untuk maklumat lanjut, sila rujuk Soalan Lazim di laman web KKM.

Kami telah menerima permintaan daripada pesakit untuk pemindahan penjagaan ke Pusat Kanser OncoCare. Setiap pesakit individu mungkin mempunyai situasi kanser yang berbeza dan kami hanya boleh memberikan maklumat umum kepada soalan biasa di sini. 

Please do contact us at enquiries@oncocare.sg for your specific cancers. We are able to direct you to one of our cancer specialists who have a specialist interest interest in your cancer type and advise you more specifically.

Integrated Shield Plan Insurance Panel
Frequently Asked Questions

Integrated Shield Plan Insurance Panel & Coverage

Yes! OncoCare is on the panel for all Integrated Shield Plans.

Coverage depends on your insurance plan, policy terms, and treatment type. As a panel patient, many treatments are eligible for direct billing or claim submission. Our team will guide you through coverage checks and pre-authorisation where required.

Some out-of-pocket expenses may apply, depending on your policy, deductible, co-payment, or treatment limits. We will explain any estimated costs clearly before treatment begins, so there are no surprises.

As a panel patient, you can enjoy preferential rates for consultations and medications, along with additional panel benefits such as co-pay cap limits and extended pre- and post-hospitalisation coverage, subject to your insurer policy.

Starting or Transferring Treatment

Treatment timelines depend on medical urgency and insurance approval requirements. In many cases, treatment can begin promptly once clinical assessment and necessary approvals are in place.

Your oncologist will review your medical records and treatment history to ensure continuity of care. Treatment plans are personalised and adjusted as needed, while taking your insurance coverage into account.

It is helpful to bring relevant medical reports such as scan results, biopsy reports, and treatment summaries. If some documents are missing, our team can advise on what is essential for your first consultation.

Yes, many patients transfer from public hospitals to OncoCare for continued care as panel or private patients. Our doctors can retrieve your records through NEHR, and our team will be happy to guide you through the transition process.

Appointments & First Consultation

Waiting times are generally short. Appointment availability depends on doctor schedules and case urgency. Our team will assist in arranging the earliest suitable consultation.

Please bring:

  • Your NRIC or identification
  • Insurance policy details (IP plan and rider)
  • Referral letter (if applicable)
  • Relevant medical reports and scans

This helps us process insurance verification efficiently.

Care Quality & Panel Treatment

No. All patients at OncoCare receive the same standard of care. Treatment decisions are based on medical needs, not insurance status.

Practical Next Steps

Before your visit, you may:

  • Contact our team to verify your insurance panel status
  • Provide your insurance details in advance
  • Check if a referral or pre-authorisation is required

We will guide you through each step to ensure a smooth process.