International Patients

Personalised care for you and your loved ones, wherever you are.

At a Glance

  • Conveniently located at Mount Elizabeth Hospitals (Novena & Orchard), Gleneagles Hospital, Mount Alvernia Hospital, Royal Square Medical Centre, and Thomson Medical Centre.
  • Assistance with travel, visa, and accommodation.
  • Coordination of medical appointments and treatment plans.
  • Translation and interpretation services.
  • Support with international insurance procedures.
  • Personalised care throughout your treatment journey.

The OncoCare Difference

Expert Cancer Care. We Believe in Better.

Caring for International Patients

Founded in Singapore and now part of the Tamarind Health network, OncoCare Singapore builds on a strong regional reputation for excellence in cancer treatment — combining international oncology expertise with personalised, patient-centred care.

Our medical oncologists, nurses, and care teams speak multiple Asian languages and provide comprehensive support from diagnosis to recovery. Many of our international patients come to us for second opinions or targeted treatments for complex and advanced cancers.

Services for International Patients

Medical Translators

In caring for our international patients, we provide translators for the following languages:
  • Mandarin
  • Bahasa Indonesia
  • Vietnamese
  • Arabic
  • Tagalog
  • Burmese
  • Other regional languages

For other foreign languages, we will help you to engage suitable medical translators and inform you of the translation fee.

If your preferred language is not listed here, please contact us at enquiries@oncocare.sg. We will do our best to arrange language support for your medical appointment.

Visa Applications & Other Services

For patients from certain countries, a valid visa may be needed to enter Singapore.

For more information, please visit https://www.ica.gov.sg/visitor/visitor_entryvisa.

OncoCare International Patient Office assists all foreign patients who require medical visa application.

Immigration & Checkpoint Authority (ICA) website to check on the requirements.

If your treatment extends beyond your visit visa, our staff will assist you in your visa extension with the immigration office. 

Do note that you will need to present the following documents to extend your stay in Singapore:

Transport Arrangements

There are many modes of transportation in Singapore.

To reduce hassle, all our clinics are located close to transport hubs and lifestyle amenities.

However, if you are unfamiliar with navigating Singapore’s bus or train systems, our staff can make specific private transport arrangements on your behalf.

This service is especially helpful for patients who require additional support, such as those who are in a weakened condition, have limited mobility, are wheelchair-bound, recovering from surgery, elderly, pregnant, living with chronic conditions, travelling with young children, require oxygen support, travelling alone, or need assistance navigating unfamiliar healthcare systems.

Accommodation Recommendations

Our staff can recommend a suitable accommodation to ensure that your stay in Singapore. Most of our clinics and treatment facilities are located close to hotels and serviced apartments within walking distance.

Insurance Arrangements

For overseas patients, insurance plans may be critical in meeting the cost of oncology treatments. To make it convenient for you, we currently accept payments from the following international insurance plans:
  • Cigna International
  • BUPA International
  • Aetna International
  • International Assistance (IA)
  • International SOS
  • Prestige International
  • Vanbreda International
  • AIA Platinum Health
  • AXA GlobalHealth Plan
  • Allianz
  • Henner
  • Aviva
  • Prudential

Can’t find your insurance company listed above? Please email us at enquiries@oncocare.sg to find out how we can arrange payments through your international insurance plan.

Frequently Asked Questions

Are credit cards and cash payments commonly used in Singapore?
Yes, the most commonly used credit cards include Visa, Master, Amex, and JCB. We accept credit cards, bank transfers, or cash in Singapore Dollars only.
No, we offer the same pricing policy regardless of nationality or payment mode.
Yes, but this is not a common practice. We encourage you to schedule an appointment so you can avoid waiting at our clinic.
No, you do not need to carry a referral letter, however, We encourage you to bring all your existing medical reports, histology results, radiology scan in CD format preferably, and paraffin biopsy or resection tissue blocks if possible. This would help our doctors to establish a point of reference and save you the costs & time of redoing the investigations.
Plan to stay in Singapore for at least 5 days, with arrival on Sunday and departure on either Friday or Saturday. This will allow enough time to confirm your diagnosis and create a treatment plan. It’s recommended that you purchase flight tickets which allow the flexibility for last minute changes at minimum cost where possible.
You can purchase a sim card at Changi Airport, or sign up for roaming services from your own home telco.
While our island is usually sunny and warm, please remember to bring an umbrella for the occasional rain. Also, pack light jackets or cardigans to keep yourself comfortable as hospitals maintain low temperatures to prevent infections.
For processed food, you can bring a maximum of 5kg or 5 litres, if the total value does not exceed S$100 per person. For seafood or meat, you can bring a maximum of 5kg from approved sources. For fruits and vegetables, small reasonable quantities are allowed.

Yes, please bring an international electric plug adaptor with 3-pin plugs (UK) as shown below.

Chint 1-gang 3-pin 13a UK Socket

You can start by contacting our team or booking a consultation online. We’ll help review your medical records and coordinate your appointment schedule with our Concierge team here.
Please bring all relevant medical reports, pathology and radiology results, a list of medications, and your passport. Our team will advise if additional information is needed before your first consultation.
Can I get a tax refund for my treatment in Singapore?

As a medical tourist in Singapore you are entitled to claim a 9% refund on the Goods and Services Tax (GST) as long as the purchase is more than S$100 (including GST).

For the medical services or medical drugs purchased in Singapore, you can not claim GST refund. If you bring back medicines or chemo drugs for consumption outside of Singapore, please notify our doctors or nurses for a GST refund.

Do ask our Patient Service Staff to assist you with the GST refund process before making payment.

We accept and recognize reports from other hospitals in Singapore, so it will be useful for you to bring them to us. This will help to reduce the amount of time needed to accurately diagnose your condition.
If you have an international insurance plan that covers you globally, you should contact your insurer to obtain information on your medical coverage. You will need a Letter of Guarantee or credit card arrangement with OncoCare for direct billing arrangements to be made with your insurer.
The costs related to treating patients with cancer can vary depending on the type of cancer and stage of cancer. This is usually discussed after our doctor meets the patient in Singapore to understand their health condition.

You can email us anytime at enquiries@oncocare.sg or call our clinics to check on the results. If you leave your contact particulars with us, we will also communicate your medical results to you back in your home country.

We can either arrange for the money changer to meet you or we can guide you to a licensed money changer shop that’s within walking distance from our clinic.

Yes. Interpreter services are available for multiple Asian languages to help you communicate comfortably with your care team.

Yes, most major international insurers are accepted. Our team can assist with pre-authorisation and direct billing arrangements where applicable.

This depends on your diagnosis and treatment plan. After reviewing your medical reports, our doctors can provide an estimated duration of stay and follow-up schedule.